Jeppesen Customers

Frequently Asked Questions

We've gathered some of the most frequently asked questions for you to peruse. Hopefully the answers provided will clarify any questions you may have. If at any time you need additional assistance, please don't hesitate to Contact Us.

General Site FAQ

Answers to questions including what browsers our site is optimized for, and what additional plug-ins you may need to download.

Shopping FAQ

Commonly asked questions concerning shopping online with Jeppesen.

Shipping FAQ

Commonly asked questions about shipping.

Products & Services FAQ

  • JeppAcademy FAQs

    Questions about Jeppesen Academy?

  • VFR Manual FAQ

    VFR Manuals are used in Europe. This is formerly known as the Bottlang Airfield Manual.

  • NavSuite FAQ

    Find out more about how to bundle and save with NavSuite.

  • IFR Paper Services

    Answers to the most commonly asked questions regarding IFR Paper Services.

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