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FAQs - JeppAcademy FAQs

Questions about Jeppesen Academy?

Questions

  1. Why should I come to Jeppesen for my training?
  2. What is an Aircraft Dispatcher (pay, expectations, etc)?
  3. What kind of hands on experience does the Jeppesen Dispatcher Certification course provide? What is the Jeppesen Dispatcher training philosophy?
  4. Does Jeppesen offer "FAA" Dispatcher Certification under Part 142?
  5. How do I obtain a summary of course costs and course duration?
  6. What is the maximum class size at Jeppesen?
  7. What are the Jeppesen admission requirements?
  8. What preparation steps can students take to best prepare for training?
  9. What type of student is Jeppesen looking for in the Dispatcher Certification course? How much study time is involved?
  10. What materials are provided with the course and what would I be expected to bring to class?
  11. How do I find out about typical housing costs and contacts?
  12. Do you provide Dispatcher Certification course credit for previous aviation experience?
  13. If I have experience, should I necessarily choose the accelerated course FOM-2A (experience substitution)?
  14. Does Jeppesen guarantee a license for your Dispatcher Certification graduates?
  15. Do many student pilots take your Dispatcher Certification course? What are the benefits of getting my FAA Dispatcher Certificate now?
  16. What companies are currently hiring dispatchers? What have students done after graduation?
  17. Is financial aid available for Jeppesen training courses?
  18. Is the dispatcher certification course applicable for other jobs?
  19. Do Dispatcher Certificate graduates attend courses on advanced subjects?
  20. Where can I find the best online (Internet) resources?
  21. Have another question?

Answers

1. Why should I come to Jeppesen for my training?

Jeppesen has been providing top quality aviation courseware for over 40 years.  The Jeppesen Commercial Aviation Training Department (Jeppesen Academy) has additionally been teaching 400+ airlines, corporate flight departments, and government/military flight providers on flight planning engines and other Jeppesen produced and Flight Operations related products for over 20 years.  In 1999, Jeppesen Academy combined our aviation theory products with our product training knowledge, coupled with experienced instructors and facilities, to become the industry leaders in dispatcher and pilot ground training.  Jeppesen is proud of the reputations we have built with graduates, regulators, airline partners, and University partners.  Continual feedback from each group ranks Jeppesen as providing the best dispatcher and pilot ground training on the market.  Please visit About Jeppesen Academy for more information on our background and associations with Boeing and Alteon.  Also, please contact us today for more in depth course details, including electronic courseware examples.

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2. What is an Aircraft Dispatcher (pay, expectations, etc)?

Please visit our About the Dispatch Profession page.

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3. What kind of hands on experience does the Jeppesen Dispatcher Certification course provide? What is the Jeppesen Dispatcher training philosophy?

Please see the hands on experience section of our FAA Dispatcher Certificate Course page for details.

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4. Does Jeppesen offer "FAA" Dispatcher Certification under Part 142?

No.  Jeppesen only offers graduates interested in the FAA Dispatcher Certificate a Graduation Certificate from Part 65 approved locations.  For students interested in non-FAA Dispatcher Certificates/Education, however Jeppesen can provide the same training as Part 142 or other locations, and issue a non-Part 65 approved Graduation Certificate.  Please visit our FAA Dispatcher Certificate Course page for details or contact us at any time.

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5. How do I obtain a summary of course costs and course duration?

Please visit our course pricing page, or view the pricing tab on each course detail page.

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6. What is the maximum class size at Jeppesen?

Jeppesen certification courses are limited to 25 students.  Jeppesen seminar or workshop based courses are limited by the capability of each facility.  Some of our workshops have exceeded 200 airline crew members at one time.

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7. What are the Jeppesen admission requirements?

All courses (besides the ICAO Aviation English Course) require that students can read, write, understand, and speak the English language.  If students question their capability, please call us for a quick phone interview, or contact us regarding formal ICAO Level assessment.  Jeppesen courses have different eligibility requirements, specifically outlined on each course detail page.  If you have any questions concerning your specific background, please contact us at any time.

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8. What preparation steps can students take to best prepare for training?

When Jeppesen asks graduates what they would have done differently, most say that they should have started with preparation studies before the course started.  This is not to indicate that the courses are overly difficult, just that all elements of instruction are critical to the dispatch career, so the longer students have to study and absorb the associated materials, the more students can transfer their learning into long-term memory.  Jeppesen recognizes this and heavily promotes students registering early and requesting that materials are sent to you as quickly as possible for  early independent study.

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9. What type of student is Jeppesen looking for in the Dispatcher Certification course? How much study time is involved?

Jeppesen is looking for students with a motivation to learn.  We often find that students with no previous aviation experience will learn more than students with experience because they have higher expectations of attention/study time.  Students must be prepared to be alert in class and study out of class, often combining over 60+ hours of attention/study time each week (full-time format).  University partners provide upwards to a full semesters worth of Bachelor of Science degree transfer credit, so when considering that normal semesters are 16+ weeks, one can see how this 6-week course has significant volume.

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10. What materials are provided with the course and what would I be expected to bring to class?

Students are only expected to bring their motivation to learn!  Students will receive a comprehensive package of materials appropriate for each course.  For example, the Dispatcher Certification course provides students with student notes, reference materials and books, test prep books, charts and navigational information, a chart training publication, a manual flight planning computer, a Jeppesen flight bag organizer, and more.  Please visit each course page under the What You Will Receive tab for more details.

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11. How do I find out about typical housing costs and contacts?

Please see our Lodging Information page for details.  For locations with no detailed information please contact us for more information.

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12. Do you provide Dispatcher Certification course credit for previous aviation experience?

Yes, please visit the FOM-2A section of our FAA Dispatcher Certificate Course page under the "Length & Pricing" tab.  This information is also listed in our printer friendly FAA Dispatcher Course Details download document.

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13. If I have experience, should I necessarily choose the accelerated course FOM-2A (experience substitution)?

No, not necessarily.  Many retired and current airline pilots have taken the complete 6-week FOM-2 course, as it is a good opportunity to review those long forgotten fundamentals.  Many of those who did choose the FOM-2A (experience substitution) struggled with the two-week course and later explained that they would have preferred to have taken more time reviewing the fundamentals.  Please visit the FOM-2A section of our Dispatcher Certificate Training page for details about FOM-2A, and contact us for a course length that bests suites your needs.

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14. Does Jeppesen guarantee a license for your Dispatcher Certification graduates?

No.  While Jeppesen does not guarantee that all students will pass, we allow students to repeat sections of a regularly scheduled course as needed at no additional charge.  For more details visit the Completion Standards and Remedial Training section of the Dispatcher Certificate training page.

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15. Do many student pilots take your Dispatcher Certification course? What are the benefits of getting my FAA Dispatcher Certificate now?

Yes.  U.S. based courses are frequently attended by student pilots eventually seeking the Airline Transport Pilot (ATP) license.  These students usually take the ATP written exam the same day that the FAA Dispatcher Knowledge exam (coded ADX), as these tests are almost identical and the ATP written is valid for 2 years.

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16. What companies are currently hiring dispatchers? What have students done after graduation?

Timing and location is everything in the aviation job market.  We have recently seen a large shift in hiring with low-cost airlines, non-U.S. based major airlines, U.S. based regional airlines, corporate flight operators, and aviation vendors.  Since this trend may change at any given time, please contact us for up-to-date information on who is currently looking for graduate referrals.  Please visit our job placement page for more information.  If you are a graduate who has not received a recent email regarding who is currently hiring, please update your records by sending us your email address and phone number to JeppAcademy.

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17. Is financial aid available for Jeppesen training courses?

Please visit our Financial Aid page for more details.

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18. Is the dispatcher certification course applicable for other jobs?

Yes. The Dispatcher Certificate is a great education on the fundamentals of transport category operations.  Please visit our FAA Dispatcher Certificate Course details page for course specifics.  In summary, this course will teach you the Airline Transport Pilot (ATP) body of knowledge without the expense of flying.  Since the ATP is usually obtained by pilots after receiving their private pilot license, commercial pilot license, instrument rating, a multi-engine rating, a flight instructors rating, and thousands of flight/practice hours.  These ATP applicants are required to take almost the exact FAA written exam as the FAA Dispatcher Certificate students take.  The difference is that dispatchers do not spend time on flight proficiency, and dispatchers often spend six weeks studying these fundamentals.

In addition to the FAA written exam, students also learn practical dispatching skills beneficial to any career which works with airline pilots on a continual basis.  Decision makers throughout the airline may find this education helpful.  Here are a few scenario quotes highlighting other functional areas of an airline that may benefit from this course:

  • Finance and general management:  I would like to have a better understanding of how operational factors like turbulence and weather avoidance impact the service capabilities and seasonal routing structures of our airline.
  • Maintenance:  I would like to learn more about operational implications that my maintenance decisions (MEL/CD:) have on other airline employees and operators.
  • Crew scheduling:  I would like to have a better understanding of how crew rest and aircraft type experience will impact the routes to which crews should be assigned.
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19. Do Dispatcher Certificate graduates attend courses on advanced subjects?

Yes, many students prefer to expand their knowledge by taking product training courses, internationally focused courses, and more.  Please visit our other Course Descriptions web page to see which may be of interest to you.  You can obtain open enrollment class dates on our course schedule, or you can contact us about other options.

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20. Where can I find the best online (Internet) resources?

Once enrolled in a training course students will be provided with access to our eLearning Portal, which contains a long list of dispatch and pilot based online resources.  If you are looking for something specific that you cannot find, please contact us for more information.

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21. Have another question?

Please contact us today, we would be happy to address any questions you may have.

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