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FAQs - IFR Paper Services

Answers to the most commonly asked questions regarding IFR Paper Services.

Questions

  1. How does the page indexing work for terminal charts/approach plates?
  2. How does the indexing work Enroute Charts?
  3. What are the Effective dates?
  4. How do I read the components of the Revision Envelope?
  5. What is a Priority Fee?
  6. What is a Shipping Surcharge?
  7. Can I receive the initials at one address, and have my revisions sent to another?
  8. If I decide I need to change my service and have already paid how do I proceed?
  9. What do I do if I fly outside my current coverage area?
  10. Does Jeppesen have individual state coverage’s for the United States?
  11. Why is the paper so thin? Could Jeppesen use thicker paper?
  12. Why do we need to show every page being revised on a revision letter instead of just listing the first and last chart of the series being revised?
  13. Does Jeppesen still issue bulletins for special events?
  14. How can I purchase IFR Paper products?

Answers

1. How does the page indexing work for terminal charts/approach plates?

The geographical name used is generally the major city served by the airport, or installation name if a military airport.  A hyphen before the airport name is used when the location name is part of the airport name.

For each location, the charts are sequenced by the chart index number.

First Digit:  Represents the airport number and is an arbitrary assignment.

Second Digit:  Represents the chart type as shown below:

  • 0 - Airports, SID’s, STAR’s, Temporary Pages (i.e. airport construction, etc.)
  • 1 - ILS, LOC, LDA, SDF, MLS
  • 2 - PAR, RNAV/GPS
  • 3 - VOR
  • 4 - UNASSIGNED
  • 5 - UNASSIGNED
  • 6 - NDB
  • 7 - UNASSIGNED
  • 8 - ASR, RNAV, GPS (RNAV & GPS are being transitioned to a 12)
  • 9 - VISUALS

Third Digit:  Represents the filing order of charts of the same type.

EXAMPLE:  Denver, CO 11-1

The approach chart is for Denver, CO.  The first “1” indicates this is an approach chart for Denver International Airport, as we arbitrarily determined that DIA would be the “first” airport for Denver.

The second “1” indicates that this is an ILS, LOC, LDA, etc., type of approach.

The third “1” indicates that this is the first chart to be filed with other charts for Denver of this same type.

Fourth Digit:     Represents multiple SID's, STAR’s, Airport Diagram’s.  (Example: 10-9B)

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2. How does the indexing work Enroute Charts?

Charts are identified by code letters for world areas covered by a series (P=Pacific, E=Europe, A=Africa etc.), by parenthetical letters for the altitude coverage, and by numbers for the individual chart.  Let’s use P(H/L)1/2 as an example.  The “P” = the Pacific region.  The (H/L) annotates that this chart covers both high and low altitude operations.  The numbers 1/2 mean that this chart includes the 1st and 2nd charts of the Pacific series.  E(HI)3 and E(HI)10 are charts of the European series covering high and low altitude operations respectively.

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3. What are the Effective dates?

Effective dates, also referred to as AIRAC dates, are the internationally agreed upon date which most governments adhere to when publishing time-critical aeronautical information.  The AIRAC cycle takes effect on Thursdays every 28 days Zulu time.  Example: Charts under USA jurisdiction with an effective date are effective at 0901Z of that date.  When a chart is issued with an Effective date, it will typically be issued in the revision packet dated the Friday prior to the Effective date.

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4. How do I read the components of the Revision Envelope?

You can learn more about this by selecting the document below.

AWM_ENV_REVINS

Related documents
  • AWM_ENV_REVINS
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    5. What is a Priority Fee?

    An additional charge which will be added to the total shipping charge if priority handling is requested.

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    6. What is a Shipping Surcharge?

    An additional charge which will be added as a separate item as an annual revision shipping charge for international shipping.

    For more information, click here for shipping FAQs.

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    7. Can I receive the initials at one address, and have my revisions sent to another?

    Yes.  Please call our customer service department at 1-866-498-0213 if you are in the U.S. or Canada, or at (international prefix)-800-2233-0033 if outside the U.S. or Canada.

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    8. If I decide I need to change my service and have already paid how do I proceed?

    Call customer sales support using the phone numbers to the left.

    *If you have already paid for your current service and you wish to convert to a larger coverage or more expensive service, your current payment will be prorated and applied to your new service.  You will then be responsible for any difference in price.

    * If you have already paid for your current service and wish to convert to a more economical or smaller coverage, you will be credited the paid amount and will be charged for the new coverage cost.

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    9. What do I do if I fly outside my current coverage area?

    Jeppesen supplies “Trip Kits” for a one-time usage.  These are perfect for the occasional trip outside of your subscription area.  Trip kits include the identical information contained within our standard services, however, no revision service is offered.

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    10. Does Jeppesen have individual state coverage’s for the United States?

    Only Florida, California and Texas are offered as individual states.  However, the Airway Manual Express services are designed for pilots who fly within smaller regions.  These regions include from one to six states.

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    11. Why is the paper so thin? Could Jeppesen use thicker paper?

    Yes, but consider this.  A worldwide coverage contains approximately 34,000 sheets.  Jeppesen paper has been specially designed to maintain tensile strength while being as thin as possible.  This is beneficial to our customers in several ways: 

    • Decrease the number of binders needed for each coverage. 
    • Reduce the storage space required on the aircraft. 
    • Weight – the paper used for our charts (approach plates) is less than standard paper.  This allows for additional payload.
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    12. Why do we need to show every page being revised on a revision letter instead of just listing the first and last chart of the series being revised?

    It is important to list all charts in order to make sure our customers understand the reasons as to why a chart is being revised.  Most charts have simple changes to information on the chart and can be substituted one for one with the old chart.  However, there can be several other changes which may require additional instructions.  For instance some of the revised charts may have effective dates based on the AIRAC cycle.  In these cases you would not replace the new with the old.  Both charts need to be maintained until the effective date at which time you should destroy the old date chart.  If everything was listed in sequence and entire set was to be destroyed, the old page may accidentally be deleted before the effective date of the new page.  In addition, by listing each and every page, you are able to see if the page indexing has changed.  Example 13-1/BLK changing to 13-1/13-2.

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    13. Does Jeppesen still issue bulletins for special events?

    Jeppesen no longer prints its own bulletins for special events.  However, we do provide a link on Jeppesen.com for Notices and Alerts.  Or you can view other alerts issued by the FAA.

     

    Notices and Alerts

    FAA Alerts

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    14. How can I purchase IFR Paper products?

    You can contact one of our sales and service representatives using the numbers to the left.  The numbers are also located on the IFR Paper Services pages.

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