Jeppesen Crew Tracking
Recover from disrupted airline crew rosters faster.

Jeppesen Crew Tracking simplifies the airline crew recovery process and allows you to maintain operational efficiency even during major disruptions. We provide tools for detecting, resolving and following up on changes to the originally published crew plans. The flexibility of our solution helps you recover quickly while maintaining cost control, crew satisfaction and operational efficiency.

Our system supports a details-on-demand approach with an Alert Monitor that presents any problem that needs to be addressed, such as crew members with short connections, missed check-ins, crew that need to be contacted or are missing valid passports. Alerts are directly linked to the business logic modeled in Rave and can be easily adjusted as changes to the operation are introduced. Our solution is currently used by large and mid-sized airlines all over the world.

Crew Tracking advantages include:

  • See crew tracking problems faster with better visualization of problems and shorter lead times to build the best solution
  • A flexible rules engine allows you to configure the system to match to your business rules and processes
  • Powerful customization framework enabling you to easily change rules, reports, and data interfaces
  • Powerful analysis with daily granularity, from trend analysis to comparisons.
  • Support for automation so that tedious tasks can easily be automated, freeing the planner to work with more value-creating tasks
  • Measurability and reporting capabilities help you stay in control offering customizable KPIs, reports, an intuitive user interface and calculations for specific needs
  • Comprehensive service offering with regular new system releases, dedicated service managers and on-site checkups, where both the system and processes are analyzed, ensuring the system and the optimization capabilities stay up-to-date
  • Easy to maintain and update model, through new version of core system and scalable to grow with your operation.
  • All input data sources are traceable and transparent for reliability

Training and other resources:

Here's everything you and your pilots need to learn more about Crew Tracking.

Customer Testimonials:

Through our [Crew Tracking and Manpower Planning] agreement with Jeppesen, we foresee significant improvement in our ability to manage day-of-flight operations and reduce crew planning disruptions. We also expect a positive effect on revenue from allowing more and later aircraft swaps, which increases our ability to adjust passenger capacity said Adnan Metin, Turkish Airlines senior vice president, Corporate Development and chief information officer.

Want to know more?

To learn more about how Crew Tracking can assist with your commercial airline operations, please contact your representative or complete the form below to request more information.