Cross Culture Error Management Techniques

Pilot Human Factors Training Course

As the counterpart to our Dispatch Resource Management course for dispatchers, this course will provide you with the tools to improve coordination and communication through an understanding of cultures and cultural learning styles. Students learn to:

  • Manage common threat and error (TEM) techniques 
  • Anticipate and avert errors through preventative measures

Students will also learn about the interpersonal relationships and coordination requirements involved in common decision-making situations. If you are a flight officer, check airman, training captain or representative of a local government regulatory agency, this course was designed with you in mind.

Download the Culture Error Management Techniques printer friendly document.

Improve your crew awareness and receive the practical tools and techniques to use to identify threats. The content of this course will help you to manage errors as they occur and anticipate errors as they occur and prior to their occurrence. The main focus of this course is on preventative measures that avert errors.

Our Cross Culture Error Management course provides you with a number of educational advantages, including:

  • Management of crew awareness
  • Practical tools and techniques for threat management
  • Stress management and error avoidance
  • Aviation incident and accident prevention techniques
  • Aircraft incident case study analysis and discussion

Graduates receive a comprehensive package of training and reference materials, including:

  • Charts, maps and navigational information
  • A Jeppesen graduation certificate

Course Title 

Course Length 

Tuition per Student

Initial Training (EMT-1)

2 1⁄2 Days


Recurrent Training (EMT-2)

1 Days



U.S. Classes

1. Read through the “Course Details” document in full and contact us with any questions. 

2. Complete online registration for at

3. After receiving your registration Jeppesen will then issue you a visa invitation letter if required, and then contact you to arrange course payment.

4. Once a course payment has been received, Jeppesen will then ship you out a student kit (Jeppesen flight bag full of course notes, reference publications, test prep software/books, flight planning calculator, etc).  Jeppesen will then work with you via phone and e-mail support on preparation study.  *Preparation study is the top suggestion of past graduates for incoming students.  Do not make the mistake of waiting until class to begin your study, as you will not get the most from your training experience – regardless of your background.

To learn more about Cross Culture Error Management course training for pilots, please:


Copyright © 2019 Jeppesen All rights reserved. Site Map | Privacy Policy | Terms of Use | Careers | Store | About Us | Contact Us | Find us on
Provide your Feedback

Do you want to take our survey and help us improve?

Yes No, thank you