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Our locations

Phone: +46 31 720 81 00
Fax: +46 31 720 81 20

Phone: +1 514 282 1800
Fax: +1 514 282 1750



Crew Academy Course Registration / Cancellation

Information needed

Please send an e-mail for registration or cancellation with the following information to Be sure to include:

  • Invoice contact name
  • Invoice address
  • Course name (with dates)
  • Name (first and last)
  • Title
  • Company
  • Mobile phone number
  • E-mail

If your company requires that a purchasing number be given when Jeppesen invoices you, then this reference must be supplied at the time of enrollment.

We appreciate your registration no later than 15 days before the course is scheduled to begin.

Course Locations

Jeppesen Systems AB, Odinsgatan 9, Göteborg, Sweden (Google Maps)

Jeppesen Canada Ltd., 999 Maisonneuve W. Boulevard, 9th Floor, Montreal, Canada (Google Maps)

Course hours are 09:00 - 17:00.

Please notify us of your cancellation at least 10 working days before the course is scheduled to begin, or you will be charged the full course fee.

We reserve the right to cancel a course, due to a limited number of attendants or other circumstances out of our control.

Invoicing Information
Crew Academy will generate an invoice for a course at the end of the same month, after the course has been conducted.

Payment terms are 30 days from the date the invoice is sent.

Course Registration 
Please use the e-mail address for registration.

Privacy Information - Data Protection – Crew Academy
To sign up for training with Crew Academy, Jeppesen collects personal data such as your name, job title and contact details directly from you or alternatively as provided by your employer. By registering for a course with Crew Academy your personal details will be processed for the purposes of administering the course offering and course completion records, accommodate your visit and provide you or your employer with further information about other recommended course offerings. Records about course attendance will be retained throughout the business relationship with your employer.

Your contact details and information about your visit to our office will be shared with a Jeppesen Sales Representative and Service Manager who may contact you as a courtesy and to maintain the business relationship with you. If you sign up for a course which will be held in Singapore or Montreal, your personal data will be transferred to those locations for the purposes as explained in this notice. Your personal data will not be shared with any other third parties unless requested by you for e.g. hotel or taxi reservations.

Jeppesen Systems AB (organized and existing under the laws of Sweden), acting as Data Controller for Crew Academy, relies upon legitimate interest to process your personal data in the course of providing our services.

Other personal data which you, or your employer may voluntarily provide in conjunction with course registration such as information about special dietary requests or other details needed for Invitation letters or Visa applications will be deleted upon course completion(s) or when no longer needed in the event you submit a course cancellation request.

For more information about how your personal data is processed, your rights and how you may contact us, please read the Jeppesen Privacy Policy.

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