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FRM Services

Leverage the Jeppesen FRM experiences - efficiently enhancing safety

The Jeppesen service offering for fatigue risk management includes business consultancy, training courses, fatigue data collection, and remote planning of your crew pairings and rosters. The offering complements our products and allows for you to measure the potential, get you up and running, and support you over time to get the most out of fatigue risk management.


Our experienced consultants can assist assessing the impact of introducing FRM functionality into your scheduling processes. Jeppesen can perform a sensitivity analysis on your rules with regards to both efficiency and flight safety. Learn not only what rules you should safeguard in the next negotiation but also which you should strive to relax and replace with FRM incentives. The results are measured from real scenarios for your airlines pairings and rosters and is reported on in great detail. 

For more information on our FTL Update services, please download the fact sheet. (pdf)

Please e-mail us at crewsolutions@jeppesen.com for more information.

In our FRM training course for crew planners, safety pilots and managers we cover fatigue risk management in great detail. The course cover the basic mechanisms of crew fatigue but also contain a great number of practical exercises learning and understanding how to design pairings and rosters that reduce the likelihood of fatigue. The exercises uses both CrewAlert for individual sequences of flights, and also automated tools (optimizers) for controlling full crew solutions. 

For more information, please download the course information sheet. (pdf)

See the course description and schedule for available dates at Jeppesen Crew Academy. 

An important part of an FRM system is to assess your current operation regularly. With the right setup you can also leverage data collection made by others operators - which is the case with the Jeppesen setup for data collection. Using CrewAlert you have a very efficient process available for collecting data without heavy investment in tools or data processing. You can recruit crew for the collection that already have iPhones, iPod Touch or iPad, and data upload, processing and basic analysis and visualization, as well as comparison with a prediction model, is already automated by Jeppesen and Boeing. 

Please contact us at frm@jeppesen.com for more information on how we may be of help in this area.

Download the Data Collection fact sheet. (pdf)

Jeppesen builds pairings and rosters for airlines that take fatigue advice into account. Provide us with your scheduling constraints and objectives and your planning data and we will regularly, typically monthly, provide you with optimized crew schedules taking both efficiency and crew fatigue into account. We have experience and references from more than 15 airlines that have chosen to let Jeppesen perform their crew planning. 

Please contact us at frm@jeppesen.com for more information.

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