North America
Toll-Free:
1-800-353-2107
Direct:
1-303-799-9090
Outside of North America
+49 6102 5070
U.S. & Canada
Mon-Fri: 6 a.m.- 6:30 p.m. MST
Sat: 7 a.m.- 4 p.m. MST
Sun: Closed
1-303-328-4030
Toll-Free:
1-866-498-0213
United Kingdom and Ireland
+44 1293 842404
Toll-Free:
0 (800) 085 5377
Europe and Asia (except U.K.),
+49 6102 5070
Middle East, Africa and Asia
+44 1293 842404
Toll-Free (Germany, France,
Austria, & Switzerland):
00 800 5377 3736
Australia
+61 261202 999

Within the FAA, "human factors" is defined as a multidisciplinary effort to generate and compile information about human capabilities and limitations and apply that information to equipment, systems, facilities, procedures, jobs, environments, training, staffing and personnel management for safe, comfortable, effective human performance (FAA Order 9550.8 Human Factors Policy). This course will train professional aviation personnel on human factors concepts to ensure a practical knowledge of these concepts in aviation including the principles of aeronautical decision making (ADM), Crew Resource Management (CRM), Controlled Flight IntoTerrain (CFIT), Risk Management, and Threat and Error Management. Using compelling stories of real accidents and incidents as a backdrop, the course covers the practical concepts involved in human factors and applies those to a real world scenario. The course emphasizes critical decision-making to enable students to retain and use the information in their everyday experiences.
View Demo
Following the regulatory requirements and parameters described above, the Human Factors course covers the following lessons.
Duration: 1.25 hours
View Syllabus (PDF)
Enrollment Procedure
The new Jeppesen Learning Management System features both the student modules and the corresponding performance records. Training Managers will receive access to a variety of features and functions that eventually enable them to monitor and maximize student progress.
Therefore, the Training Managers will be involved in defining the system, modules and students accordingly. Please contact your Regional Sales Representative to learn additional detail and/or receive the required documentation.
Pricing
For detailed information on pricing please contact our respective Regional Sales Representatives:
North America, Asia: BA Customer Service | (800) 553-7750 or (303) 328-4244
Europe, Africa: Charles Webster | +44-774-7468826
Certificate of Completion
The Jeppesen Learning Center automatically generates a certificate of completion once the student completes all instructional material and passes the exam at 80% or better. The system sends the certificate via e-mail and the student has access to it online as well.
CAA Approval
For help and information concerning the certification process at your local CAA, please contact our respective Regional Sales Representatives:
North America, Asia: BA Customer Service | (800) 553-7750 or (303) 328-4244
Europe, Africa: Charles Webster | +44-774-7468826
With Jeppesen Flight Crew Training, your pilots can stay on the job and receive recurrent training during their down time. Flight Crew Training is web based, so pilots study, review and take tests on-line anywhere they have access to the Internet. It provides an excellent way to maximize your pilots' time, while minimizing training costs.
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