Jeppesen A Boeing Company

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General Information

North America

Toll-Free:
1-800-353-2107

Direct: 
1-303-799-9090
 

Outside of North America 
+49 6102 5070

E-mail Us


Jeppesen Sales Support

U.S. & Canada
Mon-Fri: 6 a.m.- 6:30 p.m. MST
Sat: 7 a.m.- 4 p.m. MST
Sun: Closed

1-303-328-4030

Toll-Free:
1-866-498-0213

United Kingdom and Ireland
+44 1293 842404

Toll-Free:
0 (800) 085 5377

Europe and Asia (except U.K.),
+49 6102 5070

Middle East, Africa and Asia
+44 1293 842404

Toll-Free (Germany, France,
Austria, & Switzerland):
00 800 5377 3736

Australia
+61 261202 999

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Human Factors

Business Aviation Training & Flight Crew Training

Introduction

Within the FAA, "human factors" is defined as a multidisciplinary effort to generate and compile information about human capabilities and limitations and apply that information to equipment, systems, facilities, procedures, jobs, environments, training, staffing and personnel management for safe, comfortable, effective human performance (FAA Order 9550.8 Human Factors Policy). This course will train professional aviation personnel on human factors concepts to ensure a practical knowledge of these concepts in aviation including the principles of aeronautical decision making (ADM), Crew Resource Management (CRM), Controlled Flight IntoTerrain (CFIT), Risk Management, and Threat and Error Management. Using compelling stories of real accidents and incidents as a backdrop, the course covers the practical concepts involved in human factors and applies those to a real world scenario. The course emphasizes critical decision-making to enable students to retain and use the information in their everyday experiences.

View Demo 


Following the regulatory requirements and parameters described above, the Human Factors course covers the following lessons.

  • Aeronautical Decision Making
  • Controlled Flight Into Terrain (CFIT)
  • Crew Resource Management
  • Risk Management
  • Threat and Error Management

Duration: 1.25 hours

View Syllabus (PDF)

Enrollment Procedure

The new Jeppesen Learning Management System features both the student modules and the corresponding performance records. Training Managers will receive access to a variety of features and functions that eventually enable them to monitor and maximize student progress.

Therefore, the Training Managers will be involved in defining the system, modules and students accordingly. Please contact your Regional Sales Representative to learn additional detail and/or receive the required documentation.

Pricing

For detailed information on pricing please contact our respective Regional Sales Representatives:

North America, Asia: BA Customer Service | (800) 553-7750 or (303) 328-4244
Europe, Africa: Charles Webster | +44-774-7468826

Certificate of Completion

The Jeppesen Learning Center automatically generates a certificate of completion once the student completes all instructional material and passes the exam at 80% or better. The system sends the certificate via e-mail and the student has access to it online as well.

CAA Approval

For help and information concerning the certification process at your local CAA, please contact our respective Regional Sales Representatives:

North America, Asia: BA Customer Service | (800) 553-7750 or (303) 328-4244
Europe, Africa: Charles Webster | +44-774-7468826

With Jeppesen Flight Crew Training, your pilots can stay on the job and receive recurrent training during their down time. Flight Crew Training is web based, so pilots study, review and take tests on-line anywhere they have access to the Internet. It provides an excellent way to maximize your pilots' time, while minimizing training costs.

  • Availability. e-Learning is on-demand and "just-in-time" for each pilot. Eliminate scheduling barriers for recurrent pilot training.
  • Productivity. On a layover at a FBO, in a hotel room during a trip or at home - e-Learning increases the individual productivity of your aircrews.
  •  Effectivity. e-Learning offers a consistency in delivery and content and many studies have proven equal effectiveness in comparison to traditional classroom education.
  •  Flexibility. Create custom curriculums from Jeppesen lessons for initial, recurrent or new hire training.
  • Savings. e-Learning shortens your time away at simulation centers which reduces your total training budget.
  • Tracking and Reporting. The Jeppesen Learning Center platform tracks and measures learning effectiveness with pre-configured reports. Reports encompass all aspects of learning including training activities, registration, and completion.
  • Regulatory Compliance. The Jeppesen Learning Center platform automates the certification process and enables organizations to measure and track certification and compliance activities in highly efficient fashion.

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