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Toll-Free:
1-800-353-2107

Direct: 
1-303-799-9090
 

Outside of North America 
+49 6102 5070

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Jeppesen Sales Support

Americas & Canada
Mon-Fri: 6:30 a.m.- 6 p.m. MST
Sat: 8 a.m.- 2 p.m. MST
Sun: Closed

1-303-328-4030

Toll-Free:
1-866-498-0213

United Kingdom and Ireland
+44 1293 842404

Toll-Free:
0 (800) 085 5377

Europe and Asia (except U.K.),
+49 6102 5070

Middle East, Africa and Asia
+44 1293 842404

Toll-Free (Germany, France,
Austria, & Switzerland):
00 800 5377 3736

Australia
+61 07 3105 9480

Toll-Free:
1800 149 658

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Additional Information About IFR Paper Services

Airway Manual | Introduction to Jeppesen Navigation Charts | Airway Manual Review | Training | Returns Policy | Calendars | Notices & Alerts | FAQs | Payment Options | Accessories | Aviation Training | Links

Note: the following PDF documents are only examples of content and may not be current or all inclusive. Content may vary based on service.

Record of Revisions

Download and print a replacement Record of Revisions page for your Airway Manual or Supplement.

Record of Revision (PDF)

Record of Revisions High Altitude Charts (PDF)

Record of Updates (PDF)


Change of Address

Download and print a change of address form.

Change of Address (PDF)


 Airway Manual 

For 80 years, Jeppesen has built its foundation on paper chart services and has set the standard for current, reliable flight information worldwide. The Instrument Flight Rules (IFR) charts provide pilots with the critical navigational flight information to safely and legally fly within the airspace system.  Our chart services are designed for the pilot who requires the most up-to-date enroute, terminal and supplemental information.  Each service starts you off with a complete set of current initial charts for the geographic area you’ve requested.  Your service will then be kept current throughout the next year via updates that vary depending upon the service type you’ve selected.  Select a link below for additional information.

Information for new Airway Manual subscribers (PDF)

Warranty Information for Airway Manual (PDF)


 Introduction to Jeppesen Navigation Charts 

The chart training guide is published as a service for pilots training with Jeppesen charts. It is intended for reference only and includes some of the most commonly used symbology. Not all symbology is included with this guide. This guide is revised regularly; however, some variance may exist between this guide and current chart service. These may be the result of one or more of the following: chart issuance dates, timely application of changes received from governing agencies and/or the method of representing such information. Some of the charts used in this guide are based on a fictitious location. The chart training guide has been designed as a supplementary training material and is not intended for navigation.

Glossary and Legends (PDF)
Chart Examples (PDF)


Airway Manual Review 

All information within the Standard Airway Manual is filed in the same general sequence.  Below are the specific segmentations in order with a brief description, example or content of each.  (Limited or Special coverage’s may or may not contain all items and may include additional items specific to its purpose.)

Title Page
In the front of each Airway Manual is a “Title Page” indicating the coverage contained within the manual.  On the reverse side of the Title Page the guarantee and copyright information is provided.

Airway Manual Record of Revisions Sheet
Following the Tile Page is the Airway Manual Record of Revisions sheet.  This sheet is used by the customer for recording the filing of revisions (see examples under "Airway Manual" above).

Briefing and Customer Service Bulletins
Notifications of enhancements or changes to the Airway Manual service and charting changes initiated by host governments. Briefing bulletins are included with revision mailings as needed.

Introduction of EU-OPS 1 and JAR OPS 1 Supplements
Jeppesen Alerts Using RSS Feed Technology
Jeppesen Alerts, Notices, and Bulletins; Dissemination of Product Related-Information

Text Section
The Text Section includes supplementary information intended to provide our customers with all the tools necessary for safe flight.  Click on the below links for examples of pages and contents for each section.  These are only examples and may not be complete or current.  An inventory of the standard text sections for Airway Manuals is listed.  Some coverage’s may not contain all items.

Introduction
The Introduction section includes a Chart Glossary, Abbreviations, Enroute Chart Legends for both low and high altitude Enroute charts, an Area Chart Legend, Terminal Control Area (TCA) legend, SID, STAR, and Profile Descent legend, and an Approach Chart Legend.  The legends provide explanations of symbols and codes used on our charts along with other helpful information.

Introduction: Table of Contents
Introduction: Chart Legend and Symbols USA
Introduction: Chart Legend and Symbols EUR
Introduction: Abbreviations and Glossary
Introduction: Airport Signs

Chart Change Notices
Chart Change Notices are textual notices containing changes to Jeppesen charts not known sufficiently in advance for inclusion on the chart itself.  Since timely notification is essential, the data is published in the form of a Chart Change Notice.  The information is listed as a Chart Change Notice until it appears on a revised chart, or if temporary, until the situation ends.  Chart Change Notices’s are published for both Enroute charts and Terminal charts.  Click on the link below for current Chart Change Notices.

Notices and Alerts

Enroute Text
Additional general text information that relates to the Enroute Charts that is not included on in order to reduce the amount of clutter, thereby, increasing the readability of pertinent information.

Enroute TOC WH I (PDF)
Enroute TOC WH II (PDF)
Enroute TOC WH III (PDF)
Enroute TOC WH IV (PDF)
 

 

Enroute Charts (Low, High)
The Enroute charts are offered as high enroute (FL180 or FL200 and above depending on area), low Enroute, or a combination of high/low based on coverage area.  Most of our Enroute charts use the Lambert Conformal Conic projection.  Additional information at the end fold of the Enroute chart may also contain:  Limits and Classifications of Designated Airspace, Communications Tabulations, Part-Time Terminal Airspace Hours, Airspace Restricted areas, as some examples. 

All Enroute charts are made with the ZIGDEX indexing system, which allows for easy location of information. Individual enroute charts are sold for the sole purpose to replace lost or damaged charts that are part of an active Airway Manual subscription. Single enroute charts are not available without the supporting Airway Manual text, legend and other supporting information. Should charts be required outside an active subscription coverage,  Jeppesen Trip Kits (complete Airway Manuals of Enroute only manuals) are available and contain all the appropriate information for that trip.

kden101 (PDF)

Area Charts
Enlargement of specific areas of Enroute charts.  Used to give a less cluttered view around larger, high-traffic airports.  Includes terrain contours where applicable.

Terminal Text
General information used for the terminal charts which is not chart specific.  Includes general Text and Tables which is supplemental to the Terminal charts.

Terminal Text Page 5 (PDF)
Terminal Text Page 11 (PDF)

Radio Aids Text

Radio Aids I (PDF)
Radio Aids II (PDF)
Radio Aids IV (PDF)

Meteorology Text

Meteorology I (PDF)
Meteorology II (PDF)
Meteorology III (PDF)
Meteorology IV (PDF)
 

Tables and Codes Text

Table and Codes WH I (PDF)
Table and Codes WH II (PDF)

Air Traffic Control Text

ATC WH I (PDF)
ATC WH II (PDF)
ATC WH III (PDF)
ATC WH IV (PDF)
ATC WH V (PDF)
ATC WH VI (PDF)

Entry Requirements Text

Entry Req I (PDF)
Entry Req II (PDF)
 

Emergency Text

Emergency WH I (PDF)
Emergency WH V (PDF)
Emergency WH III (PDF)

Airport Directory Text

APT DIR WH I (PDF)
APT DIR WH II (PDF)
APT DIR WH III (PDF)

Below are examples of the standard types of charts contained within the terminal section

Terminal/Approach Plates
Approach charts are graphic illustrations of instrument approach procedures prescribed by the governing authority.  These include: ILS, LOC, LDA, SDF, MLS, PAR, RNAV/GPS, VOR, NDB, ASR, Visual. 

Note: a single chart is referred to an “approach chart”; a group of charts, i.e. all charts for Los Angeles, CA are referred to as “Terminal Charts”.

ktrpapchball (PDF)
ktrp111app (PDF)

Within the United States, the charts are filed alphabetically by state, and then by city name within each state.  All other regions are filed alphabetically by city only. Military approach charts are not included within our chart services. However, if a customer needs military approaches, they can be ordered separately. Jeppesen only publishes military charts that have been approved for civilian use.

Airports
The airport chart is a graphical lat/long correct representation of the airport including such elements as: runways, taxiways, obstacles, buildings, ground features.  The airport chart is normally printed on the back of the first approach chart in an airport sequence.   Airport charts also additional information such as communications, take-off and alternate minimums, and IFR departure procedures.  Separate airport charts may be included to display detailed ramp and parking positions or low visibility taxiway routes.

ktraptball (PDF)
ktrpaptapt (PDF)
egnraptapt (PDF)

SMGCS (Low Visibility Taxi Chart and Surface Movement Guidance and Control System charts)

Airport diagram with low visibility lighting.

cyyz109eapt (PDF)

SID
ICAO - A designated instrument flight rule (IFR) departure route linking the aerodrome or a specified runway of the aerodrome with a specified point, normally on a designated ATS route, at which the en route phase of a flight commences.
 

USA – A preplanned instrument flight rule (IFR) traffic control departure procedure printed for pilot use in graphic form.  SID’s provide transition from the terminal to the appropriate en route structure.

ktrp103sid (PDF)

 

Star (Standard Instrument Arrival/Standard Terminal Arrival Route)

ICAO - Graphic illustrations of a designated instrument flight rule (IFR) arrival route linking a significant pint, normally on an ATS route, with a point from which a published instrument approach procedure can be commenced.

USA – A preplanned instrument flight rule (IFR) air traffic control arrival procedure published for pilot use in graphic form.  STAR’s provide transition from the en route structure to an outer fix or an instrument approach fix/arrival waypoint in the terminal area.

ktrp102sta (PDF)

 

Class B Airspace (Terminal Control Area)
These charts depict the horizontal and vertical limits of Class B airspace established by the United States Federal Aviation Administration and provide orientation details for flights operation within the area.  Class B airspace VFR Communications are included.

kden101btma (PDF)

 

Qualification and Familiarization Charts
Our Airport Qualification and Familiarization Service provides an innovative means of increasing situational awareness and improving safety. Although primarily designed for airline pilots, corporate and general aviation pilots have also found this service to be extremely useful. It presents an actual photograph of the runway environment, graphical presentation of terrain and other obstacles, and pertinent local traffic information. With this information, a pilot develops a good awareness of the airport environment prior to flying the actual approach. (Selected airports only.) Binders sold separately.

pajn1901apq (PDF)
pajn1902apq (PDF)


Training 

How to read a chart
Jim Terpstra, Senior Corporate Vice President of Flight Information Technology, retired, has written a series of articles appearing in AOPA Pilot Magazine on the subject of reading and using our Airway Manual Navigational Charts.

Note: Due to the publishing dates of these articles, some variance may exist between the information or symbology presented and that of current chart services.

Read the Chart Clinic Reprints

Inflight Training Services
The Inflight Training Service (ITS) is a four month regional subscription service provided exclusively to IFR students. In addition to your initial charts, you will also receive updates every 14 days for the life of your subscription. At a fraction of the price of the Standard Airway Manual services, ITS is the perfect way to get your IFR training off to a flying start. Choose from 13 coverage’s encompassing the continental United States, Mexico, Latin America and the Caribbean. Please note: this is an exclusive service for IFR students; therefore the name and certificate number of your CFI is required.
 

Download ITS Form


Return policy 

View our returns policy.


Calendars 

Airway Manual Calendar


Notices and Alerts 

Check here for the latest notices and alerts


Questions and Answers about IFR Paper Services 

Answers to commonly asked questions


Payment Options 

Recurring Electronic Payment
Recurring Electronic Payment (REP) allows you to pay automatically every month with a credit card. Simply set up your service with us and the monthly fee is automatically deducted from your account.  A monthly e-mail notification will be sent informing you of the transaction. Your subscription will continue until cancelled. No more hassles with annual renewal notices. Please call customer service at 1-800-621-5377 or 1 303-799-9090. This service is currently only available for U.S. customers.
 

Annual Subscription
You will be required to pay the full amount of the service before the service begins. Once a year you will receive a renewal notice to continue your service.


Aviation Training 

Pilot Training
Maintenance Training
Commercial Aviation Training (Instructor-led classroom courses)
JAA ATPL Training


Additional Links 

Pilot Supplies
JeppView Electronic Charting
Jeppesen Podcasts
AOPA
 

Other IFR Paper Services

Did you know we offer other IFR Paper Services?

Standard
High Performance
Express
Supplements
Additional Information

 
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